Nortel Phone System Support

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Nortel Technical Support

We are Nortel, Norstar, and Meridian experts offering simple remote phone support or onsite technician troubleshooting. In addition, we have proactive 24/7 Nortel maintenance plans with nationwide support.

  • Nationwide onsite support
  • Nortel Remote Support
  • Nortel Support contracts
  • Remote Support
  • Onsite local dispatch
  • Moves, Adds and Changes
Remote Tech Support
$175 hourly
Onsite Tech Support
$750 minimum

*Some expensive markets fee is $900.00

Frequently Asked Questions

Are you Nortel?
No. We are a third party and Nortel experts. Nortel went out of business in 2008 and no longer offers support.

Do you offer free support?
No, we only offer a paid support model

What is remote support?
We schedule a call with you an one of our techs to remote access(if available) or walk you thru the programming of your system.

Do I need onsite support?
You generally need onsite support if you have a hardware failure.

Why is onsite support so expensive?
Onsite support requires logistics, a trip charge and troubleshooting to discover the issue. In some cases it requires a return visit which is covered in the initial fee. The failed hardware is an additional charge.

How do we pay for support?
Support is a flat fee and paid via credit card.

Do you sell a replacement system?
Yes, we offer a cloud based phone system as a Nortel replacement. There is no equipment on site other than your phones which are connected to the internet. Your system is fully supported and your fee is approx. $30 per phone per month, however, you will not need any phones lines at your location(internet only).

Find Out More...
For more information about Intellispring, please contact your Intellispring sales representative or call our corporate headquarters.