Intellispring i-Smart Maintenance Service offers comprehensive maintenance support for your network and helps ensure peak performance.
SERVICES AVAILABLE
- Intellispring call center support
- Spares inventory
- Spares warehousing and inventory management
- Replacement dispatch and delivery
- Escalation management and mitigation
- SmartNet Contract administration
Today’s information technology environment is comprised of multiple platforms with varying levels of business-critical needs and a level of complexity that can severely impact IT efficiency and staff productivity. Consistent hardware maintenance can help companies anticipate change, decrease outages and system failures, and lower the total cost of ownership. As the scope and complexity of today’s enterprise technology continues to evolve; coordination of IT resources requiring higher skill levels and deeper understanding of a wide array of technologies.
Intellispring i-Smart Maintenance Services offer comprehensive hardware maintenance and warranty services designed to protect your entire network including Cisco and non-Cisco equipment during both in-warranty and post-warranty periods. Whether you want to upgrade your service for in-warranty machines or increase coverage for your post-warranty machines, Intellispring i-Smart offers access to knowledge-rich resources, experienced technicians, extensive parts planning with a time-based parts network, and flexible service level options designed to meet your specific business needs. Our integrated service delivery model allows us to respond to your needs in a timely and efficient manner.
As your business faces increased demands, it's critical to make sure that your network infrastructure can meet the challenge. Intellispring i-Smart maintenance delivers and manages your entire network environment enable you to take advantage of the benefits of outsourcing – including reduced pressure on IT staff, increased savings. Choose Intellispring i-Smart – and you’re choosing to work with a national Cisco support provider with industry-standard best practices for IT service management. We offer you access to 24x7x365 worldwide coverage with support delivered to your service level objectives. Our team will work closely with you to select the maintenance solution that’s most appropriate for your unique business requirements.